Effective Date: 18th January 2024

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This Privacy Policy ("Policy") describes how Proteus Reptile Trust ("we," "us," or "our") collects, uses, and protects the personal information of visitors to our website, located at www.proteusreptiletrust.org (the "Website"). By accessing or using our Website, you consent to the practices described in this Policy.

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Information We Collect

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We may collect various types of information from visitors to our Website, including:

1. Personal Information: This may include your name, email address, phone number, address, and any other information you provide when you contact us, place an order, or sign up for our services.

2. Automatically Collected Information: We may automatically collect certain information when you visit our Website, including your IP address, browser type, device information, and usage data.

3. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

4. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these commu­­nica­­tions from us by following the unsubscribe link or instructions provided in any email we send.

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How We Use Your Information

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We may use the information we collect for various purposes, including:

1. Providing Services: To provide you with the services you request and to communicate with you about your account or enquiries.

2. Improving Our Website: To analyse and improve the content, features, and functionality of our Website.

3. Marketing: To send you promotional materials, newsletters, or other communications, subject to your consent where required by law.

4. Compliance: To comply with legal obligations and respond to lawful requests from authorities.

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How we store your personal information

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by Proteus Reptile Trust adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Cookies and Tracking Technologies

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This website is hosted by Wix and uses cookies for important reasons, such as:

• To provide a great experience for visitors and customers using our website.

• To identify registered members (users who registered to this site).

• To monitor and analyse the performance, operation and effectiveness of Wix's platform.

• To ensure the platform is secure and safe to use. 

 

For more information visit our Cookie Policy page.
 

Please note, you can control cookies through your browser settings or other tools, but disabling cookies may affect your ability to use some features of the Website.

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Third-Party Links

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Our Website may contain links to third-party websites or services that are not under our control. We are not responsible for the content, privacy practices, or security of these third-party websites. We encourage you to review the privacy policies of these websites before providing them with any personal information.

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Our Fulfilment Partner

 

In order to supply the products available in our online store we work with a third party print on demand company called Inkthreadable. When you place an order with us, you agree for us to share your information with Inkthreadable to enable the manufacture and delivery of your order. You can find more information on their privacy policy here: https://www.inkthreadable.co.uk/privacy-policy

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Security

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We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of data transmission or storage can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

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Your Choices

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You have the right to access, correct, or delete your personal information. You may also withdraw your consent for marketing communications at any time. To exercise these rights or for any questions regarding your personal information, please contact us at proteusreptiletrust@gmail.com.

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Changes to This Policy

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We may update this Policy to reflect changes in our data practices or legal requirements. We will post any changes on this page with an updated "Effective Date." Your continued use of our Website after such changes signifies your acceptance of the updated Policy.

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Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at proteusreptiletrust@gmail.com.

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